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True Commercial Refrigeration

True Commercial Refrigeration

For many years, True’s mission is “To provide a wide range of Commercial Refrigeration products in Vancouver that exceed industry quality standards at competitive prices.” With maintaining their strategy focused on their technological innovation & values, True continues you deliver the most dependable products which are built to last with only the best materials. As a result, True refrigeration exceed the industries quality standards at a competitive cost.

The True Choice

From environmentally friendly refrigeration to outstanding customer support, these are the Top 10 reasons to make The True Choice:

Refrigeration System

Refrigeration System

By matching and balancing hydrocarbon refrigeration with the latest refrigeration components, True engineers environmentally friendly refrigeration systems with shorter run times, lower energy consumption and the industry’s coldest holding temperatures. True has taken a large step in reducing its carbon footprint with the use of a hydrocarbon refrigerant, R290.

Quality Components

Quality Components

True uses quality components to ensure a long life of refrigeration with minimal energy consumption. State of the art components such as energy efficient compressors and electrically commutated motors are used to exceed energy standards without sacrificing the workload. LED lights have been introduced in True units to offer a brilliant display while saving energy and reducing heat within.

High Density Insulation

High-density Insulation

True continues its commitment to sustainability by pioneering the use of Ecomate®, a foamed in place, CFC free polyurethane, high-density insulation. Ecomate® provides unparalleled strength, rigidity, and an increase to an already industry-exceeding insulation factor, with zero ozone depletion potential (ODP) and zero Global Warming Potential (GWP).

Outstanding After Sale Support

Outstanding After-sale Support

Along with it’s 3-year parts & labor warranty, True’s exclusive 5-year compressor / condensing unit warranty is the envy of the industry. At no additional cost, our customers enjoy the option of having the entire condensing unit replaced. This consists of a new compressor, condenser, start components, and fan motor, all of which are pre-assembled and shipped from the factory.

Durable PVC Coated Shelving

Durable PVC-coated Shelving

True internally manufactures their own heavy-duty shelves utilizing larger diameter steel for strength with ½” spacing on top support bars for ease of use. The shelves are then bonded with powdered PVC to prevent chipping and peeling which is prevalent in competitors’ standard epoxy coated shelves.

Exceptional Customer Service

Exceptional Customer Service

Along with our extensive group of regional factory salespeople and international salespeople, True employs our own internal customer service, parts customer service and technical support to be there to help at any time throughout the life of the cabinet. Our dedicated staff is your premier source for educated sales, design and after-sale support.

Energy Efficiency

Energy Efficiency

True is committed to eco-friendly manufacturing by meeting and surpassing the energy standards while not sacrificing performance. By using oversized, higher capacity, balanced refrigeration systems, True out performs industry efficiency expectations.

Made In The USA

Made in the USA

True is committed to producing high quality products that are manufactured in the USA. True manufactures each cabinet using an industry leading combination of high quality metals and components designed to optimize cabinet performance.

True Run Testing

100% Run Testing

In order to verify that all units are manufactured properly and to spec, we run-test every single unit as part of the final quality inspection before releasing the unit into finished goods inventory.

Extensive Availability

Extensive Availability

In its Missouri-based manufacturing facilities, True builds for inventory to provide for a near 100% fill rate on standard items. This allows for a 2-3 day turn around from the time the purchase order is received and processed.


True is exceeding Energy Commission & standards without sacrificing quality through the following:

Green Innovation

Green Innovation

Emphasizing green innovation like our Reversing Condenser Fan Motor which reverses during defrost off cycles to help keep condenser coil free from dirt, dust and debris. Keeping coils clean optimizes the unit’s performance providing colder holding temperatures and increased energy efficiency.

Utilizing Recycled Materials

Utilizing Recycled

Utilizing green materials and components such as recycled composite materials and Ecomate®, the blowing agent with a Global Warming Potential (GWP) of Zero and an Ozone Depletion Potential (ODP) of Zero. Developing refrigeration equipment operating on Natural Refrigerants (near “0” GWP).

RoHS Complaint

RoHS Compliant

True equipment meets RoHS compliance. RoHS stands for “Restriction of the use of certain Hazardous Substances” in electrical and electronic equipment. We reduced the use of major hazardous substances in the production of True products, such as lead, mercury and cadmium by 99%.

Energy efficiency has always been part of True design process.

True continues to utilize new technologies to improve our systems to be the most efficient in the industry, without sacrificing the performance that ultimately provides food safety for our customers throughout the world. At True Manufacturing, we are continually searching out environmentally friendly components and processes that will reduce our carbon footprint. This process encapsulates both our approach to manufacturing as well as our approach to the performance of our equipment. At True, we are not only interested in a leadership role in the Vancouver commercial refrigeration industry, but also as a leader and model in efficient, responsible manufacturing worldwide.

Production Process

Just a few of the improvements in our production processes…

  • Closed loop water systems (conserves water)
  • Powder coating (reduces VOCs)
  • Printing with UV inks (eliminates solvents)
  • Ecomate® foam insulation (0% GWP/ODP)
  • Material recycling

2015 compared to 2000, True has…

  • Reduced water usage by 46% per square foot
  • 99.97% reduction in TRI (Toxic Release Inventory) reported chemical releases
  • Reduced the release of CO2 by 502,000 metric tons – the equivalent of removing 105,684 cars off the road last year
  • Reduced natural gas consumption by 50% per square foot
  • Recycled 100% of scrap metal
  • The use of propane reduces the use of high GWP gases

True Harnesses the Power of the Sun

True has partnered with Missouri’s Brightergy, who has designed and installed solar power systems on 23 True building locations. This allows True to produce 756,502 Kilowatt hours of energy and reduce our carbon emissions by 1,176,717 pounds per year.

Our 23 solar arrays, consisting of a total of 2,070 total solar panels, will be seamlessly integrated into the Ameren Missouri power grid.

True’s Environmental Savings Resulting from Solar Power

  • Produces enough electricity for 1,441 60 Watt light bulbs 24-hours-a-day for a year
  • Equal to planting 428 acres of U.S. forest each year
  • Enough clean energy to power 48 U.S. homes each year
  • Equivalent to recycling 187 tons of waste each year
  • Same as taking 110 cars off the road each year

True is an Original Energy Star® Partner for Commercial Refrigeration.