For online purchasing, Vortex Restaurant Equipment utilizes UPS Couriers, a well-known and respected delivery company. UPS will deliver your equipment to your door with charges, which reflect the dimensions, weight, and distance to travel of your equipment. This charge can be seen prior to final checkout.
All shipping charges are calculated based upon the dimensions, weight, and freight class of the item(s), plus the postal code of your shipping destination. Our shipping system communicates electronically with the freight carriers to calculate the shipping costs. Due to their weight, many items may require a power lift gate on the transporting truck. If you choose this option, there is an additional cost.
We work in conjunction with a local transport company, which can deliver your equipment providing you with a number of options:
A: Standard Delivery: Delivery is reasonable to expect to your accessible point of receiving such as a loading dock or deliveries’ entrance.
B: Lift Gate Delivery: The Lift Gate Delivery option provides for consignment of the freight shipment to a vehicle with a power lift gate. The power lift gate allows the driver to lower the freight item(s) from the back of the truck to the ground. This does not include bringing the shipment inside your location.
Vortex Restaurant Equipment may offer free freight on specific products if indicated as so within the product’s description. If applicable, the free freight applies only to shipping within the 10 provinces across Canada and includes only Standard Delivery.